Jewelry Polishing Cloth

We do not collect payment information when you inquire about an item. At San Antonio Jewelry, we strive to provide excellent, white-glove service. Upon receiving your inquiry, a personal concierge will contact you within 12-hours. We will answer any questions, proceed to complete your purchase, or initiate a custom design within your budget. This ensures you safely receive exactly what you want, when you need it.

Sizing

If the size of an item is not noted in the description, or is noted but not your size, select 'inquire' and note your preference, e.g., chain length, bracelet length, ring size. Additional fees may apply for an increase in gemstone or metal weight. Ring sizing is complementary. 

Shipping

The shipping fee is determined by delivery preferences noted during payment processing. Once an order is shipped, a confirmation email with tracking information will be sent to the email address noted during payment. All shipments from San Antonio Jewelry are insured under San Antonio Jewelry until the package is signed for by the recipient. We carefully package each item to ensure safe transportation. The package will not indicate it's of high value and we will disclose our discreet 'sender' information at time of purchase. At this time, we do not ship internationally. 

Free delivery is available for orders within 30 miles of the San Antonio Jewelry flagship store. Free in-store pick up is also available. 

For additional information and estimated shipping costs, visit our Shipping Policy.

Return Policy

If you are not completely satisfied with your purchase for any reason, you may return an item for store credit or an exchange. All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. All sales are final for special orders, custom orders and discounted items. 

For additional information, visit our Return Policy.